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D2 - Everything else Anything that doesnt fit elsewhere

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  #1  
Old 5th November 2020, 09:33 PM
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Ronin Ronin is offline
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Default Question to anyone who used Audi Tradition

What were your delivery times?

I bought 2 items with value of 80 eur from them 4 days ago and I only received an order confirmation email, no tracking details or means of tracking the order.

I've emailed them and received no response...
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Old 5th November 2020, 09:38 PM
HPsauce HPsauce is offline
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Amazed you manged to place an order at all! The only way I've managed is to use a "supplier" in Germany who gets it from them then adds a handling charge and shipping to UK charge. Wasn't unreasonable and it worked.
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Old 5th November 2020, 09:43 PM
MikkiJayne MikkiJayne is offline
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Quote:
Originally Posted by HPsauce View Post
Amazed you manged to place an order at all!
Likewise. I tend to order stuff via a friend who works at Ingolstadt. I gave up trying to order from them directly as I could never make the online store work.
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Old 5th November 2020, 10:22 PM
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Well I ordered, paid with paypal and it was all seamless and easy, too easy almost and still no comms from them.
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Old 5th November 2020, 10:39 PM
strummagnet strummagnet is offline
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Last time I ordered from audi tradition was July. Smooth transaction, received confirmation email and parts turned up 7 days later.
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Old 6th November 2020, 06:12 AM
spannerrash spannerrash is offline
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I've ordered from them at least 5 times over the last 2 years and have never been able to place an order directly. I try every time hoping that they drag themselves into the 21st century and start accepting direct orders.

I have been in contact with them a couple of times and they simply tell me to go through the Audi main dealer network.

It gets expensive doing that though, part price + 15% handling fees + delivery + vat. Even though there site says incl vat, I always seem to pay vat twice.

I only use them if I absolutely have no other options.
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Old 6th November 2020, 09:01 PM
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Update:

I found DHL tracking information from Audi Tradition and the parcel is on its way to me, it just went to my spam folder.
So it looks like it's really happening!
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Old 6th November 2020, 09:42 PM
vagdream vagdream is offline
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Last time I used AT, I bought as part of a group buy (one consolidated package) through a German resident and then redistributed the other individual's items in the UK. The whole process only occupied about 7 working days.
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Old 10th November 2020, 10:50 AM
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Its worth noting the forum sponsors have many sources of new and older parts, including tradition.

If you're struggling direct, give them a shout
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  #10  
Old 10th November 2020, 03:06 PM
Regulus Regulus is offline
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I found it impossible as well. Ordered part through the Audi dealer this summer
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